JOB VACANCY

Job Description:

We are seeking a detail-oriented, trustworthy, and customer-focused Hotel Cashier to join our team. As the first point of contact for many financial transactions within the hotel, the cashier plays a key role in ensuring a smooth and professional guest experience. The ideal candidate will have a strong background in handling cash, excellent organizational skills, and the ability to provide exceptional service in a fast-paced hospitality environment. If you are passionate about accuracy, service, and teamwork, we encourage you to apply and become part of our dynamic hotel operations.

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Duties and Responsibilities

• Handle guest payments including cash, credit/debit cards, mobile money, and room charges

• Issue receipts, invoices, and maintain accurate records of all transactions

• Ensure cash drawer is balanced at the beginning and end of each shift

• Reconcile daily cash reports and submit to the finance or front office manager

• Assist in resolving billing inquiries or disputes from guests in a courteous manner

• Collaborate with front office staff to ensure a smooth check-in/check-out process

• Report any discrepancies, system issues, or suspicious transactions promptly

• Maintain a clean, organized cashier station and ensure compliance with hotel policies

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Requirements:

• Strong numerical and analytical skills with a high level of accuracy,

• Proficiency in using Point of Sale (POS) systems, basic accounting software, and Microsoft Office (especially Excel),

• Ability to handle cash, credit card transactions, and reconcile accounts

• High level of integrity, honesty, and confidentiality

• Ability to work under pressure, multitask, and manage time effectively

• Customer service-oriented with a professional appearance and demeanor

• Flexible to work in shifts, including weekends and holidays

• Ability to follow instruction and Detail-oriented,

• Professional attitude required, have an enthusiastic and positive personality,

• Ability to work independently,

• Excellent verbal and written communication skills required (English),
   

Qualification:

• Preferred: Diploma or Certificate in Accounting, Finance, Business Administration,

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Experience:

• Minimum 1–2 years of experience as a cashier in a hotel, restaurant, or retail environment

• Previous experience in a hospitality setting is highly desirable

• Experience handling financial transactions, preparing daily cash reports, and balancing cash drawers

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OUR MISSIONWDC APARTHOTEL main mission is to give maximum comfort to all our guests so they “Feel at home away from home”. We thereby pledge to put in all our talents and will, to the growth of the company.