Property Terms

Rates
Payment Guarantee Policy
Cancellation Policy
Arrival and Departure
Other Information

RATES

All room rates and fees are in Central African CFA Franc BEAC  (XAF) and include:
- 19,25% VAT
- Tourism Tax of XAF 5,962.5 per room per night.
Rates, inclusions, and room occupancies are as stated in your confirmation and may be subject to change at any time without notice.

PAYMENT GUARANTEE POLICY
A valid credit card guarantee is required at time of booking and a reservation will be deemed confirmed after processing of all deposits and payments according to the below terms. The resort reserves the right to release bookings without prior notice if full payment is not received on time. Confirmation is also subject to receiving all guest names, particularly for multiple room bookings. 

An online payment link is available for secure credit card payments and the card utilised for this (and all online bookings) must also be presented by the card holder upon check-in, accompanied by passport or ID verification.

CANCELLATION POLICY

There is a credit card required for all bookings. You have some flexibility. Free changes or cancellations of booking is permitted at least 48 hours before arrival. Bookings cancelled less than 48 hours before arrival are not subject to a refund. Hotel management reserves the discretion to deviate from this policy on specific room types when cancellation is less than 48 hours before arrival.


EARLY DEPARTURE

At check in, the front desk will verify your check-out date. Rates quoted are based on check-in date and length of stay. Should you choose to depart early, price is subject to change.
We reserve the right to cancel or modify bookings where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the booking contains or resulted from a mistake or error.
Totals listed here are estimated based on current taxes and exchange rates (if applicable) and do not include additional fees/charges that may be incurred during your stay.

COVID-19 Update by wdcaparthotel | Jan 01, 2020
In the event that there is a COVID-19 related travel ban, health or quarantine restriction at your point of departure that restricts you from traveling to destination, the hotel will provide a full refund for a pre-paid reservation and/or waive all applicable penalties. In the event that you are in-residence at the hotel and unable to depart to your next destination on schedule due to a COVID-19 travel ban, health or quarantine restriction, the hotel will extend your stay based on a discretionary reduced rate off Best Available Rate.

ARRIVAL & DEPARTURE

 

Check in: 14:00 hours/2.00pm. Earlier access is subject to availability on day of arrival

Check out: 12.00 hours/12.00pm. For guests requiring a later check-out, a fee equal to 50% of the room rate is applicable up to 18:00 hours/6.00pm and a full night’s rate is required after this time.
 

Identification: All guests must present a valid identification at time of check in.

 

OTHER INFORMATION
 

* Pets/Smoking: No pets or service animals are allowed. Smoking is not permitted except in designated smoking areas.

* Minimum Age
There must be at least one guest of minimum 21 years of age, with a valid credit card in their name, present upon check-in. This    guest must be holding the payment for the travelling party against this credit card.

* Rate Changes
Please be advised that service charges, fees and taxes are subject to change at any time without prior notice and WDC APARTHOTEL reserves the right to introduce these in accordance with law. The prevailing tax rates at the time of stay will be charged, along with the introduction of any new fees or taxes.